Foridian Pelvestra

Expert Mobile App Performance Solutions
Speed, Reliability, Results

Privacy Policy

How we protect and respect your personal information

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

Information We Collect

At Foridian Pelvestra, we collect information that helps us provide better mobile app performance optimization services. We're straightforward about what we gather and why we need it.

Personal Information You Provide:

  • Contact details like name, email address, and phone number when you reach out to us
  • Company information including business name, website, and industry type
  • Technical details about your mobile applications and current performance challenges
  • Communication preferences and service requirements you share during consultations
  • Payment information necessary for processing service agreements

Technical Information We Automatically Collect:

  • Website usage patterns including pages visited and time spent on our site
  • Device information such as browser type, operating system, and screen resolution
  • IP address and general geographic location for security and analytics purposes
  • Referral sources that help us understand how you found our services

We only collect information that's actually useful for serving you better. We don't gather unnecessary personal details or track you across other websites.

How We Use Your Information

Your information helps us deliver professional mobile app optimization services and maintain our business relationship with you. Here's exactly how we use what you share:

Service Delivery: We use your contact and technical information to provide consultation, analysis, and optimization services for your mobile applications. This includes communicating about project progress, sharing performance reports, and coordinating implementation schedules.

Business Operations: Your company information helps us understand your specific industry needs and tailor our services accordingly. We use payment information solely for processing invoices and maintaining accurate financial records.

Communication: We'll contact you using the information you provide to discuss your projects, share relevant updates about our services, and respond to your questions or support requests.

Service Improvement: Anonymous usage patterns from our website help us understand which resources are most valuable to potential clients, allowing us to improve our content and user experience.

We don't use your information for unrelated marketing purposes or share your details with companies trying to sell you other services.

Information Sharing and Disclosure

We keep your information private and don't sell it to anyone. There are only a few specific situations where we might share your details:

Service Providers: Sometimes we work with trusted vendors who help us deliver our services - like hosting providers for our website or payment processors for invoicing. These companies can only use your information for the specific services they provide to us, and they're required to protect it just as carefully as we do.

Legal Requirements: If we're legally required to share information by a court order, subpoena, or other legal process, we'll comply with those requirements. We'll also share information if necessary to protect our rights, your safety, or the safety of others.

Business Changes: In the unlikely event that our business is sold or merged with another company, your information would be transferred as part of that transaction. We'd notify you beforehand and ensure the new owners maintain the same privacy protections.

Beyond these specific circumstances, we don't share, sell, rent, or trade your personal information with anyone else. Your business details and contact information stay confidential.

Your Privacy Rights

You have several important rights regarding your personal information. We respect these rights and make it easy for you to exercise them:

Access Your Information

You can request a copy of all personal information we have about you. We'll provide this in a clear, readable format within 30 days of your request.

Correct Your Information

If any of your information is incorrect or outdated, just let us know and we'll update our records promptly. This ensures we can serve you properly.

Delete Your Information

You can request that we delete your personal information from our systems. We'll honor this request unless we need to keep certain records for legal or business purposes.

Limit Processing

You can ask us to restrict how we use your information in certain circumstances, such as while we're addressing a concern you've raised about accuracy.

Data Portability

If you want to transfer your information to another service provider, we'll provide your data in a portable format when technically feasible.

Withdraw Consent

Where we process your information based on your consent, you can withdraw that consent at any time. This won't affect any processing we've already done with your permission.

To exercise any of these rights, simply contact us using the information at the bottom of this page. We'll respond promptly and help you with your request.

Data Security and Protection

We take protecting your information seriously. Our security measures are designed to prevent unauthorized access, alteration, disclosure, or destruction of your personal data.

Technical Safeguards: We use industry-standard encryption to protect data both when it's stored on our servers and when it's transmitted between you and our systems. Our website uses SSL encryption, and our databases are secured with strong access controls.

Access Controls: Only authorized team members who need access to your information for business purposes can view it. All staff members are trained on privacy protection and are bound by confidentiality agreements.

Regular Monitoring: We regularly monitor our systems for potential security threats and update our security measures as needed. This includes keeping our software current with security patches and conducting periodic security assessments.

Data Minimization: We only keep the information we actually need for business purposes. When information is no longer necessary, we securely delete it from our systems.

While we implement strong security measures, no system is completely immune to threats. If we ever experience a security incident that affects your information, we'll notify you promptly and take immediate steps to address the issue.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and meet our business obligations. Here's our approach to data retention:

Active Client Information: While we're working together, we maintain your contact information, project details, and communication history to provide ongoing service and support.

Completed Projects: After project completion, we typically retain project files and related communications for three years. This helps us provide continued support and reference previous work if needed.

Financial Records: We keep invoicing and payment information for seven years to comply with accounting and tax requirements.

Marketing Communications: If you've opted into our communications, we'll keep your contact preferences until you unsubscribe or request deletion.

Automatic Deletion: We have systems in place to automatically delete information when retention periods expire, unless there's a specific legal requirement to keep it longer.

If you request deletion of your information, we'll remove it from our active systems within 30 days. Some information may remain in backup systems for up to 90 additional days before being permanently deleted.

Cookies and Website Technology

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how our site is being used.

Essential Cookies: These cookies are necessary for our website to function properly. They enable basic features like page navigation and access to secure areas of the site.

Analytics Cookies: We use these to understand how visitors interact with our website - which pages are most popular, how long people spend reading different sections, and where visitors come from. This information is anonymous and helps us improve our content.

Preference Cookies: These remember your choices and settings to provide a more personalized experience when you return to our site.

You can control cookie settings through your browser preferences. Most browsers allow you to block cookies entirely, though this might affect how our website functions for you. You can also delete cookies that have already been set.

We don't use advertising cookies or tracking pixels that follow you around the internet. Our focus is solely on improving your experience with our own website and services.

Third-Party Services

We work with a limited number of trusted third-party services to support our business operations. Each of these services has their own privacy policies that govern how they handle information:

Website Hosting: Our website is hosted by a reputable cloud service provider that maintains appropriate security standards and data protection practices.

Email Services: We use professional email services for business communications. These providers have strict privacy policies and security measures in place.

Payment Processing: When you pay for our services, payment information is processed by established financial service providers who comply with industry security standards.

Analytics Tools: We use web analytics services to understand website usage patterns. These tools collect anonymous information and don't identify individual visitors.

We carefully evaluate all third-party services to ensure they meet our privacy and security standards. We also limit the information we share with these services to only what's necessary for them to provide their specific function.

If you have questions about any specific third-party service we use, feel free to ask and we'll provide more details about their privacy practices.

International Data Transfers

Foridian Pelvestra operates primarily within the United States, and most of your information is stored on servers located in the US. However, some of our service providers may process or store data in other countries.

When information is transferred internationally, we ensure that appropriate safeguards are in place to protect your privacy. This includes:

Adequate Protection: We only work with service providers in countries that have adequate data protection laws or who have agreed to follow strict privacy principles.

Contractual Safeguards: Our agreements with international service providers include specific clauses requiring them to protect your information according to high privacy standards.

Limited Transfers: We minimize international data transfers and only send information abroad when necessary for service delivery or technical operations.

If you have specific concerns about international data transfers, please contact us and we can provide more details about where your information might be processed and what protections are in place.

Children's Privacy

Our services are designed for businesses and adult professionals. We don't knowingly collect personal information from children under 13 years of age.

If we discover that we've inadvertently collected information from a child under 13, we'll delete that information immediately from our systems.

If you're a parent or guardian and believe that your child has provided us with personal information, please contact us right away so we can address the situation promptly.

Our website and services are not directed toward children, and we don't market our mobile app optimization services to minors.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we'll notify you by email and post the updated policy on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Privacy Questions or Concerns?

If you have any questions about this privacy policy or how we handle your information, we're here to help. You can reach out to us using any of the following methods:

help@foridianpelvestra.com
+1 (252) 446-3321
117 NW 142nd St, Edmond, OK 73013, United States

We typically respond to privacy inquiries within 2 business days and will work with you to address any concerns about your personal information.